Amazon Catalog Errors: How to Fix Incorrect Listing Data

Amazon catalog errors occur when incorrect data is locked into the catalog for an ASIN, often because a previous seller contributed incorrect information that is now considered the "authoritative" catalog data. Common catalog errors: wrong brand name locked on the listing despite your uploads showing the correct brand; incorrect product type or browse node that keeps reverting; title that Amazon has edited to a non-compliant version; product images that Amazon has assigned from a different ASIN due to a catalog merge; incorrect dimensions or weight in the catalog that differ from what you upload. Resolving catalog errors: For standard attribute errors (brand name, category, basic info): go to Edit Listing and try to correct the attribute directly. If the field is locked, the correction requires a Seller Support case. When opening a case, provide: the correct information with documentation (manufacturer data sheet, product packaging photos), the ASIN that needs correction, and a clear explanation of what is wrong. For image catalog errors (images from another product appearing on yours): use the "Report an Image" option on the listing or open a Seller Support case with your correct product images and an explanation. For catalog merge errors (two different products merged into one ASIN by Amazon): open a case requesting an ASIN split, providing clear evidence that the products are different. Brand-registered sellers have additional tools through Brand Registry for correcting catalog errors for their own brand's products.