← Run a listing audit
High1-5 days (photography dependent)
How to Fix: Low Quality Images
Why this happens
Images below 1000 pixels on the longest side, blurry, pixelated, or taken with a phone camera without proper lighting. Supplier images are a frequent culprit — they may meet minimum requirements but not convert well.
Step-by-step fix
- 1Identify all images below 1600px (ideal) or 1000px (minimum)
- 2Commission new photography at 2000x2000px minimum, JPEG format, sRGB color space
- 3For the main image: pure white background (RGB 255,255,255), product filling 85%+ of the frame
- 4For supplemental images: include at least one lifestyle shot, one infographic, and one close-up of key features
- 5Upload new images via Edit Listing > Images tab
- 6Delete old low-quality images from each slot
Prevention tips
- ✓Set image resolution standards (minimum 2000x2000px) in your supplier brief for any product launch
- ✓Review all images at 100% zoom before uploading to catch blur and compression artifacts
- ✓Test click-through rate monthly — dropping CTR often signals image quality issues
Typical fix time: 1-5 days (photography dependent)
Find all issues on your listing
The free audit tool scans for this issue and 47 more in under 3 minutes.
Run Free Audit